Frappe Desk 1
- With the help of above mentioned link; Installed frappe desk along with erpnext, so that we can view/access the properties of erpnext and frappedesk on the same page
- Can create Tickets and view the ticket list:
- After creating a new ticket, can select the particular ticket and view the details.
Also can send reply based on the corresponding ticket.
- After closing a ticket, we can give feedback.
- Each ticket will be automatically assigned to an agent, who should be a System user.
- Dashboard of a user who can view the summary of their ticket details
